Generate reports and analyze results

Track the progress of your monitoring reports using graphic reports filtered by hour, day, week, month or year. Discover the information you need to evaluate your strategy on social networks.

Statistical graphs by day, week or month

By analysing the item frequency graphs in Scup, it is possible to understand the changing trends for your product/brand and identify comment peaks. You can also use it to measure the results of your Social Media activity and its viral impacts on the web.

Discover the source of your audience

Each Social Media channel can bring different results. Compare the sources of your audience and discover which is most relevant to your company.

Most mentioned words - Trending keywords

A lot of information can be obtained from all the captured items. Among the most important is the ability to know which words are being most mentioned by the users. This table of words shows the list of the most frequent words in the search-captured items. Essential to undertanding your market.

Graphs of interactions and publications

You can track the number of publications, average response time, responses per time slot, and filter these data to identify the efficiency and frequency of publications on the services. This way, you have valuable data about your operation and attendance on social media (Customer Service 2.0)